Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing timely solutions.
Regularly follow up with clients to ensure satisfaction with the service and address any concerns.
Maintain detailed records of client interactions, feedback, and resolutions using tools.
Work closely with internal teams, including product and development, to communicate client needs and feedback.
(Requirements)
Bachelor’s degree in Business, IT, Communications, or a related field.
1-2 years of experience in SaaS support, client support, or a related role
Proficiency in using CRM and support tools.
Exceptional verbal and written communication skills.
Find your dream job in a matter of minutes with Richbazz! Richbazz is your easy-to-use job search platform that helps you connect with top employers, apply for jobs in seconds, and provide opportunities tailored to your skills. Whether you’re looking for your first job, changing careers, or looking for flexible remote work – Richbazz works for everyone! *Why Richbazz is the best choice. * Jobs for every need. Full-time, part-time, freelance, or remote roles. – Browse thousands of jobs in IT, Marketing, Healthcare, Sales, and Me. No stress, just success * Simple design : Find jobs quickly with easy filters (location, salary, experience).
Need additional help? Free Resume Tips * *: Learn how to highlight your resume. Interview Guide: Answers to common questions. Career Advice: Get suggestions for advancement in your field.
multi-national companies, NGOs Jobs in USA,jobs in canada,jobs in UK ,jobs in Australia,Jobs in UAE,Jobs in Germany.
and others Europe jobs and many more.On Richbazz details you can also get information of latest.
Scholarships,internships,admissions,fellowships and international jobs alerts.Visit Richbazz details on regular basis to get latest update.
We are further improving our website for the ease of our users.
